Articles
Service-On Data, Operation and Maintenance
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04 Dec 2015
Duration: 3 day(s)
Objectives
The goal of the ServiceOn Data course is to provide students with a complete overview of the features associated with the ServiceOn Data 3.0 software. Upon completion of this course, students should be able to perform the following ServiceOn Data network management functions:
- Client installation for Windows
- Network discovery
- Customer network management
- System level administration
- Node, link, interface, connection and profile management
- Topology map administration and configuration
- CDB backups and ForeThought software upgrades
- Fault management diagnostics and basic troubleshooting
- VLAN and LANE management
- File management
- MIB browser and performance management
Entry Requirements
The ServiceOn Data course was designed for systems engineers, technical operations and support personnel in a Public environment who require a thorough understanding of Marconi's ServiceOn Data network management product. Knowledge and familiarity of basic networking terminology, ATM and network management concepts is essential.
Course Content
- ServiceOn Data Overview
- ServiceOn Data Overview
- Management Roles
- Supported Functions
- Types of Management (Discovery/Monitoring, Fault, Connection, VLAN/ELAN, Inventory, Customer and Performance)
- Graphical User Interface (GUI)
- Client Installation for Windows
- Access & Login to the ServiceOn Data Server
- Launching ServiceOn Data 3.0
- Download, Installation and Loading of the ServiceOn Data Client File(s)
- Java2 Runtime Installation & Environment
- Security Warnings
- Desktop Integration, Welcome & Initial ServiceOn Data Screens
- Managing Network Discovery
- Managing Seed Switches and Discovery
- Creating Filter and Seed Addresses
- Customer Network Management (CNM)
- Customer Network Management Overview
- Administrator Configuration Tasks
- Viewing Customers and Object Associations
- Customer User Login
- Customer VPNs
- Viewing CNM Configurations
- Modifying CNM Options
- Performing Administration
- Viewing the Network Summary
- Viewing and Modifying System Configuration Options
- User Definitions and Roles
- Alarm Configuration
- SNMP Configuration
- Register SOn-D with the Managed Switch
- Process Manager Administration
- Configuring the Services
- Viewing All Actions Results
- Saving Filters
- CNM Configuration
- License Details
- Backing up the Database (UNIX platforms only)
- Overview of the Maps Viewer
- Maps Viewer
- Navigator Window
- Creating, Assigning and Viewing a Site (Site Map)
- Off Site Links
- Topology Legend
- Metal Look and Feel
- Topology Management
- Creating, Deleting and Viewing Nodes
- Filtering Node Information
- Creating, Deleting and Viewing Links
- Finding Managed Devices & Learned MAC Addresses
- Searching the Inventory
- Viewing (H)PNNI Nodes
- Viewing Frame Relay Interfaces
- Viewing Action Results
- Profiles
- Managing Nodes
- Viewing, Deleting, Rediscovering & Removing Nodes
- Register/Unregister for Alarms
- Launching EMS & CLI
- Software Download
- Configuration File Management
- Node Inventory
- MIB Browser
- Adding and Viewing Links
- Viewing Node Diagnostics and Interface Information
- Creating, Rediscovering and Viewing Connections
- SPVX Resiliency
- Creating Signalling & Route Groups
- Viewing (H)PNNI
- Viewing VLANs
- Viewing Node Properties
- Interfaces
- Viewing Interfaces
- Adding and Viewing Interface Links & Diagnostics
- Viewing and Creating Paths and Channels on an Interface
- Managing IMA Interfaces
- Viewing and Managing Connections
- Creating and Viewing Schedules
- Creating and Viewing VPNs
- Creation Wizard
- Creating, Tracing, Deleting, Viewing and Moving ATM Connections
- Route Groups
- Calculation Equivalent Capacity
- File Management
- Software Download Overview
- Smart Netmod Firmware Download
- CDB Backup
- Synchronizing Dual SCPs and Scheduling Synchronization
- Viewing Software Download Actions and Histories
- Internal Alarms
- Creating and Managing Profiles
- Viewing and Creating CDR/PDR Profiles
- Viewing and Creating Frame Relay Interface Profiles
- Viewing and Creating Circuit Emulation Profiles
- Viewing and Creating Connection Profiles
- VLAN & LANE Management
- Overview of VLAN/ELAN Management
- Creating and Viewing VLANs
- Creating and Viewing ELANs
- Creating, Viewing, Transferring and Deleting LECSs
- Using the MIB Browser
- Overview of Management Information Base
- Launching & Using the MIB Browser
- Performance Management
- Performance Management Prerequisites
- Displaying Performance Data
- Selecting a Profile & Variables
- Elements of the Graphing Window & Statistics Table
- Graph Menu & Logging Options
- Configuring & Applying Threshold Crossing Alerts
- Saving and Viewing the Workspace
- Bandwidth Utilization
- Fault Management
- Alarm Registration
- Launching the Alarm Management Feature
- Filtering and Viewing Alarms
- Alarm Window & Options
- Viewing Trap Types
- Viewing and Editing Probable Causes
- Fault Archiving
Practical Content
At least 90% hands on.