Articles

Duration: 3 day(s)

Objectives

The goal of the ServiceOn Data course is to provide students with a complete overview of the features associated with the ServiceOn Data 3.0 software. Upon completion of this course, students should be able to perform the following ServiceOn Data network management functions:

• Client installation for Windows
• Network discovery
• Customer network management
• System level administration
• Node, link, interface, connection and profile management
• Topology map administration and configuration
• CDB backups and ForeThought software upgrades
• Fault management diagnostics and basic troubleshooting
• VLAN and LANE management
• File management
• MIB browser and performance management

Entry Requirements

The ServiceOn Data course was designed for systems engineers, technical operations and support personnel in a Public environment who require a thorough understanding of Marconi's ServiceOn Data network management product. Knowledge and familiarity of basic networking terminology, ATM and network management concepts is essential.

Course Content

• ServiceOn Data Overview

• ServiceOn Data Overview
• Management Roles
• Supported Functions
• Types of Management (Discovery/Monitoring, Fault, Connection, VLAN/ELAN, Inventory, Customer and Performance)
• Graphical User Interface (GUI)

• Client Installation for Windows

• Access & Login to the ServiceOn Data Server
• Launching ServiceOn Data 3.0
• Download, Installation and Loading of the ServiceOn Data Client File(s)
• Java2 Runtime Installation & Environment
• Security Warnings
• Desktop Integration, Welcome & Initial ServiceOn Data Screens

• Managing Network Discovery

• Managing Seed Switches and Discovery
• Creating Filter and Seed Addresses

• Customer Network Management (CNM)

• Customer Network Management Overview
• Administrator Configuration Tasks
• Viewing Customers and Object Associations
• Customer User Login
• Customer VPNs
• Viewing CNM Configurations
• Modifying CNM Options

• Performing Administration

• Viewing the Network Summary
• Viewing and Modifying System Configuration Options
• User Definitions and Roles
• Alarm Configuration
• SNMP Configuration
• Register SOn-D with the Managed Switch
• Process Manager Administration
• Configuring the Services
• Viewing All Actions Results
• Saving Filters
• CNM Configuration
• License Details
• Backing up the Database (UNIX platforms only)

• Overview of the Maps Viewer

• Maps Viewer
• Navigator Window
• Creating, Assigning and Viewing a Site (Site Map)
• Off Site Links
• Topology Legend
• Metal Look and Feel

• Topology Management

• Creating, Deleting and Viewing Nodes
• Filtering Node Information
• Creating, Deleting and Viewing Links
• Finding Managed Devices & Learned MAC Addresses
• Searching the Inventory
• Viewing (H)PNNI Nodes
• Viewing Frame Relay Interfaces
• Viewing Action Results
• Profiles

• Managing Nodes

• Viewing, Deleting, Rediscovering & Removing Nodes
• Register/Unregister for Alarms
• Launching EMS & CLI
• Software Download
• Configuration File Management
• Node Inventory
• MIB Browser
• Adding and Viewing Links
• Viewing Node Diagnostics and Interface Information
• Creating, Rediscovering and Viewing Connections
• SPVX Resiliency
• Creating Signalling & Route Groups
• Viewing (H)PNNI
• Viewing VLANs
• Viewing Node Properties

• Interfaces

• Viewing Interfaces
• Adding and Viewing Interface Links & Diagnostics
• Viewing and Creating Paths and Channels on an Interface
• Managing IMA Interfaces

• Viewing and Managing Connections

• Creating and Viewing Schedules
• Creating and Viewing VPNs
• Creation Wizard
• Creating, Tracing, Deleting, Viewing and Moving ATM Connections
• Route Groups
• Calculation Equivalent Capacity

• File Management

• Software Download Overview
• Smart Netmod Firmware Download
• CDB Backup
• Synchronizing Dual SCPs and Scheduling Synchronization
• Viewing Software Download Actions and Histories
• Internal Alarms

• Creating and Managing Profiles

• Viewing and Creating CDR/PDR Profiles
• Viewing and Creating Frame Relay Interface Profiles
• Viewing and Creating Circuit Emulation Profiles
• Viewing and Creating Connection Profiles

• VLAN & LANE Management

• Overview of VLAN/ELAN Management
• Creating and Viewing VLANs
• Creating and Viewing ELANs
• Creating, Viewing, Transferring and Deleting LECSs

• Using the MIB Browser

• Overview of Management Information Base
• Launching & Using the MIB Browser

• Performance Management

• Performance Management Prerequisites
• Displaying Performance Data
• Selecting a Profile & Variables
• Elements of the Graphing Window & Statistics Table
• Graph Menu & Logging Options
• Configuring & Applying Threshold Crossing Alerts
• Saving and Viewing the Workspace
• Bandwidth Utilization

• Fault Management

• Alarm Registration
• Launching the Alarm Management Feature
• Filtering and Viewing Alarms
• Alarm Window & Options
• Viewing Trap Types
• Viewing and Editing Probable Causes
• Fault Archiving

Practical Content

At least 90% hands on.